RETURN AND REFUND POLICY

Return and refund policy

Returns within 30 days

We want you to be totally satisfied with the products you purchase from Guitar Boutique Perth. If at any time within 30 days of receiving your order you are not 100% satisfied, you may return it to us for a refund, exchange or credit. Items must be returned properly packaged in the original packaging. Any items damaged for reasons not covered by the warranty cannot be accepted for refund under our 30 day return policy. It is the customer’s responsibility to return the product to us and associated delivery charges are non-refundable.

Is my item faulty?

If the purchased product has a manufacturing defect or does not work properly, it is advisable to immediately contact Guitar Boutique Perth at info@guitarboutiqueperth.com specifying

Order number
Serial number
Brand
Model
Detailed description of the fault

Once Guitar Boutique Perth has received your information, we will contact you for any advice and to confirm the address and method of returning the purchase.